Reference

Read Before You Use FB Casino

These terms set out what you agree to when you access FB Casino, including how your account works, how payments are handled through bKash, Nagad, and Rocket, and what applies in your region. Access depends on your local law and eligible regions.

Account eligibility appliesbKash, Nagad, Rocket paymentsRegion-dependent accessAccount holder responsibility
FB Casino Read Before You Use FB Casino
CONTACT PATHS

Reach Us About Your Terms Query

Team online

Live Chat

Open the chat widget from your account dashboard to speak with our support team directly about any terms or account question.

Email Support

Send your query to our support address for written responses on account terms, payment disputes, or eligibility questions.

Help Centre

Browse the help centre from your mobile browser for written answers on account rules, wallet use, and what these terms mean for you.

HOW WE OPERATE

How We Handle Your Account and Data

Your account security and the integrity of your payment records are central to how we run this platform. Here is what we do on our end to keep things straight.

Payment Records

Every bKash, Nagad, and Rocket transaction is logged against your account. You can view your full deposit and withdrawal history from the account wallet screen at any time.

Account Security

Your account is protected by OTP verification on login and on withdrawal requests. We do not store your mobile wallet PIN or share your account details with third parties.

Data Retention

We keep your account and transaction records for as long as your account is active and for a period after closure as required under applicable law in eligible regions.

Requesting Changes

To update your registered mobile number, request account closure, or ask about your stored data, contact support via live chat or email with your account details ready.

Common Questions About These Terms

If something in the terms is unclear, these answers cover what most people ask about account rules, payments, and eligibility.

Account access is open to adults in regions where the service is permitted under local law. It is your responsibility to confirm that using this platform is lawful where you are located.

We will notify you of any material changes through your registered contact. If you continue using your account after the update takes effect, that counts as acceptance of the revised terms.

Yes. All deposits and withdrawals processed through bKash, Nagad, or Rocket are subject to these terms. Each transaction is recorded in your account wallet history.

Yes. Contact our support team via live chat or email to request details about the data we hold on your account. We will respond in line with applicable law in your region.

Contact support immediately through live chat. We will review your account activity and, where necessary, place a temporary hold while we investigate the issue with you.

Send a closure request to our support team by email or live chat. Any remaining wallet balance will be returned to your registered bKash, Nagad, or Rocket account after verification.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.